VICIfast
A call-centre floor: agents at a row of desks, working on headsets
Fastest VICIdial provider7-day free trialNew: AI agents for VICIdial →

Give your team a predictive dialer without running a server.

Fully managed VICIdial - live in under 40 seconds. Your agents open a browser and dial. No servers, no per-agent fees.

Book a live demo

7-day free trial · Cancel anytime · auto-refund if we don't provision

~40s
median provision - fastest in the industry
Auto-refund
if we fail to provision within the hour
No per-agent fees
flat price per server - scale 5 to 500 seats
2 ways to pay
card or USDT - monthly or annual

The full product tour

Seven minutes through the real thing.

The dashboard, the native VICIdial admin, a million-row import, reporting, the firewall and billing, narrated. No mockups, nothing set up by hand. Jump to a chapter or start from the top.

The agent screen · free on every plan

An agent screen your floor will actually want to use.

Agents spend the whole shift on it, and stock VICIdial’s still looks like 2008. Switch on ours on any VICIfast server: big call buttons, sheets instead of pop-ups, light and dark, in your logo and colours. Drag the line to compare the same server and the same agent.

See the agent screen
The VICIfast agent screen paused between calls: amber status band, Resume lit on the rail, an empty lead card
The stock VICIdial agent screen on the same server, for comparison
StockVICIfast
  • Free on every planPart of the whitelabel pack. No add-on, no per-agent fee.
  • Your logo and coloursDesign it once in a pack, apply it to a server in one click.
  • Light and darkEach agent switches from the header, and every sheet follows.
  • Classic is one click awaySame VICIdial underneath: one line in options.php, nothing edited.
A call connects: the band turns green, the lead is already on screen
Light or dark, switched by the agent mid-call
Disposition sheet, straight from the campaign’s statuses
The login: a new photo each day, or yours, beside the sign-in

VICIdial mobile app

Your agents can take calls on their phone, too.

VICIfast Phone puts your queue on an agent’s phone, with no computer. Every result, callback and transfer goes through VICIdial, so your reports see a phone agent like any other.

  • Free on every server

    Included, trials too. No add-on, no per-agent fee.

  • Rings on the lock screen

    With the caller’s name, city and local time.

  • Transfers and 3-way calls

    Blind, dial with customer, park and grab, leave 3-way.

  • Results and callbacks

    Saved to VICIdial from the phone, in two taps.

All about the VICIdial mobile app
VICIdial Android app: an incoming queue call with the caller’s name, number, city, local time and how long they waited
VICIdial Android app on a call: caller, call timer, lead location, last result and notes, with mute, hold, keypad and transfer

Inside the dashboard

See the dashboard actually run.

Not a thin wrapper around the VICIdial admin. Pick a surface - here is the real thing in action, the way your team uses it every shift.

Fleet dashboard - VICIfast dashboard screenshot

Fleet dashboard

Daily ops

Every server you run on one screen - agents signed in, calls placed today, health and spend.

  • Live agent + call counters
  • Per-server plan and renewal
  • Fleet health at a glance
  • Wallet balance and burn
Explore fleet dashboard

Why switch

The old way of running VICIdial - and the way it should work.

Self-hosted, or a managed host stuck in 2014
  • A weekend compiling Asterisk, Apache, MySQL, and Perl modules
  • You are the on-call sysadmin: patching, backups, firewall, SSL
  • Per-agent licensing that punishes you for growing
  • Carrier resold to you at a markup, locked to one provider
  • Credentials in an email and a spreadsheet, no dashboard
Managed VICIdial, the VICIfast way
  • A working dialer in under 40 seconds - we already built it
  • We run patching, backups, firewall, SSL, and 24/7 monitoring
  • Flat per-server pricing - add seats without adding fees
  • Bring your own SIP - wholesale rates, your account, any carrier
  • A real dashboard, audit log, root SSH, and live floor view

New · AI voice agents

AI agents for VICIdial. Hear one call you.

AI voice bots that work inside VICIdial. They take the calls your campaigns dial and answer your numbers, ask your questions, book appointments and hand the good calls to your team, with every answer written back to VICIdial.

Sample calls, at phone quality

  • 5 AI calls at once included with VICIfast Voice, 12¢ per AI minute
  • 10 voices, English and Spanish
  • Statuses, lead fields, callbacks and transfers written back to VICIdial
AI agents for VICIdial: all voices, pricing and how it works

Have one call you now

Pick a business and type your number. An AI agent calls within a minute, the way it would call one of your leads. Push back, interrupt it, ask it anything.

Beyond stock VICIdial

The capabilities VICIdial never shipped - built in.

You get the VICIdial you know, plus the modern features it was never built to have. None of these exist in stock VICIdial - we add them, and keep them maintained. The newest lead; every picture is a real screenshot, so click one for the rest.

New

VICIfast Voice · SIP trunk + DIDs

A carrier built for VICIdial.

US termination billed 6/6, local numbers in any US area code, toll-free, and AI answering-machine detection in the per-minute price. It arrives on your server as a trunk that is already wired in.

From $0.0085/min · numbers $1/moSee VICIfast Voice
New

Journeys · follow-up automation

The call ends. The follow-up starts on its own.

A disposition starts a sequence you built once: a text an hour later, a voicemail drop the next morning, a callback booked in the dialer. Runs in the lead’s timezone, stops when they reply.

Free for every account through 2026See Journeys

And nine more, VICIfast only

Pricing

From $49 a month. Flat, per server.

VICIdial has never licensed per seat, so neither do we. Five agents or five hundred, the invoice is the same - you pay for the machine, not for hiring.

See all 11 plans

How it works

From sign-up to dialing in four steps.

7 days free · no charge until day 7
  1. STEP 01

    Pick a plan

    5 agents or 500. Card validated, no charge until day 7.

  2. STEP 02

    We build your dialer

    Live in under 40 seconds, fully secured - hardened OS, TLS, firewall. The login lands in your inbox.

  3. STEP 03

    Add numbers + contacts

    Connect your phone carrier and upload your lists. No carrier yet? We’ll point you to one.

  4. STEP 04

    Your agents dial

    They log in from a browser and start talking. You watch the floor live and pull reports.

New to VICIdial, or running it now?

What is VICIdial, and what changes when someone else runs it?

VICIdial is the open-source call-center platform: a predictive dialer, an agent screen, inbound queues and reporting in one, used by thousands of floors for twenty years. It is free. Installing it, securing it and keeping it up is the job. VICIfast does that job, and hands you the same VICIdial in under a minute.

Never run a dialer?

Here is what a Monday looks like.

You upload a spreadsheet of people to call. The dialer rings several numbers for every free agent and only hands over the ones a person answers, so your agent hears “hello”, not ringing. The caller’s details and the script are on the screen. When the call ends the agent picks an outcome (sale, call back Thursday, not interested) and the next call is already connecting. You watch the floor live and pull the day’s numbers at five.

What you need

  • Agents · a headset and a browser each; nothing to install
  • A list · a spreadsheet of people to call, uploaded in a wizard
  • Phone service · bring a carrier, or switch on VICIfast Voice
  • A server · that is the part we run

Not the right tool if you want desk phones for a small office; that is a PBX, and we say so here. It is the right tool when your people make or take calls all day. See the use cases →

Already run VICIdial?

Same VICIdial. Someone else carries the pager.

Migrate in an afternoon: an existing VICIdial or ViciBox box moves over with its leads, recordings and config. We run the infrastructure underneath, with health checks every minute, so you stop being the on-call sysadmin.

What stays

  • The native admin.php and agent screen, not a fork
  • Root SSH on your own box
  • Your carrier and your trunks, or VICIfast Voice beside them
  • Your campaigns, scripts, dispositions, recordings and leads, in the region you pick

What you stop doing

  • The install and every upgrade
  • Asterisk, MariaDB and Apache tuning
  • Firewall, SSL and the allow-list by hand
  • Backups, and the call at 3 a.m.

What is added

  • A server in about 40 seconds
  • One dashboard over the fleet, with real reports
  • Whitelabel, a modern agent screen, a browser webphone
  • VICIfast Voice, AI answering-machine detection, Journeys

Who it's for

Built for the floor you run - 5 agents or 500.

Outbound sales, collections, lead gen, appointment setting, BPO, and inbound support - VICIdial runs them all. Plan sizing, carrier choice, and compliance posture differ per vertical; pick yours for the operational shortcut.

See every vertical →

Already buying calls or leads? They land in VICIdial.

Integrations on demand - our team wires your platform to your box, quoted per setup. How it works

All trademarks are the property of their respective owners. Named platforms are not affiliated with, and do not endorse, VICIfast.

Weighing options

How we compare to what you're evaluating.

Head-to-heads against the hosts and dialers buyers actually shortlist - including where the other option is the better fit. Most of them run the same VICIdial underneath; what differs is setup time, the dashboard around it, and how you get billed.

FAQ

Common questions

VICIdial is the most widely used open-source call-center platform - a predictive dialer, agent screen, inbound queues, and reporting in one. It runs outbound campaigns, inbound support, or both. We host and manage it for you so you skip the install and maintenance.

No. We run the server - patching, backups, security, uptime. You manage campaigns and agents from a dashboard, and your agents work from a browser. If you do want deep control, root SSH and the native admin are right there.

They open a web link and log in - no software to install on their machines. Works for in-office and fully remote teams. They take or place calls, and you watch the floor live.

Two ways. Use VICIfast Voice - our own US termination and DIDs, preconfigured on your server: outbound from $0.0085/min billed 6/6, numbers $1/month, inbound $0.005/min, AI answering-machine detection included. Or bring your own SIP carrier (Twilio, Telnyx, Bandwidth, Voxbeam, or any other) - VICIfast adds nothing to those minutes and never appears on that invoice.

VICIfast provisions a managed VICIdial server in a median of 40 seconds, measured from completed checkout to a working dialer URL - the fastest in the industry. If provisioning fails on our side within an hour of payment, the order is refunded automatically.

VICIfast charges a flat price per server, not per agent. VICIdial doesn’t license per seat, so we don’t charge per seat. Plans start at $49/mo and scale by server size; the agent counts are sizing suggestions, and adding agents doesn’t change the bill. 7-day free trial, card validated, cancel anytime.

Try VICIfast free for 7 days.

One click to provision. Cancel any time before day 7 - we don’t charge until then.

See pricing