Feature · Full Server Access

Full Server Access.

Root SSH, your crontab, your recordings folder. You see and touch every file on the box. The platform sets things up; nothing is locked away. If you want to install something we did not anticipate, you install it.
See pricing

7-day free trial · Cancel anytime · Pay with card, PayPal, or USDT

vicifast — full-server-access
$ ssh root@your-sub.vicifast.com
Last login: Fri May 16 14:22 from 198.51.100.5

# you have actual root
[root@your-sub ~]# id
uid=0(root) gid=0(root) groups=0(root)

# your crontab
[root@your-sub ~]# crontab -l
*/5 * * * * /usr/share/astguiclient/ADMIN_keepalive_ALL.pl
* * * * * /usr/share/astguiclient/AST_VDauto_dial.pl
# (you can add your own)

# your recordings, on your disk
[root@your-sub ~]# ls /var/spool/asterisk/monitor | head
20260516-122209_1747142329.0-all.wav
20260516-122214_1747142334.0-all.wav
...
40smedian deploy time
99.94%fleet uptime · last 30d
6regions live
Auditedevery state change

What you get

The full full server access surface, end-to-end.

Every card below is a shipped capability. Hover for emphasis; click any matching feature for the deep page.

Real root, real SSH

Not a jailed shell. Not a sudo wrapper. Actual root access, with your SSH key, on a regular Ubuntu server.

Your crontab survives

Standard VICIdial cron entries are there. You add yours. The platform never overwrites root's crontab — the personalize script no longer reruns on reboot (we fixed that one painfully).

Recordings on your disk

/var/spool/asterisk/monitor — same path VICIdial has always used. We do not pull recordings off the box. If you want them offsite, opt into the External Backups feature.

apt + yum work

Install whatever you need. The platform keeps the VICIdial stack patched; what else is on the box is your call.

Database access on your terms

MariaDB is on localhost:3306 with the asterisk user. Connect mysql / DataGrip / a BI tool. The platform never proxies your DB through itself; reads + writes happen on your box.

Customise dial-plan freely

Drop AGI scripts into /var/lib/asterisk/agi-bin, add includes to extensions.conf. We never touch your custom contexts; only the vicidial_* and outbound_<n> contexts the platform owns are protected from overwrite.

Cloud-init disabled after first boot

No surprise re-running of the install script when you reboot. The platform sets vendor-data to never re-fire — the box stays exactly as you customised it.

Bring your own monitoring agent

Datadog, New Relic, Prometheus node-exporter, custom syslog forwarder — install whatever your ops team standardises on. The platform monitoring runs alongside; conflicts are extremely rare.

No vendor lock-in

Migrate out as easily as you migrated in. Read access to your full vicidial_* schema; we publish the migration-export tooling. You leave with everything, no exit penalty.

A real SSH session. Real root. Your crontab is yours to edit; we will not stomp on it. Your recordings are on your local disk where Asterisk wrote them.

FAQ

Questions worth answering

Real root. Your crontab. Your recordings.

Start the trial. Day-zero SSH access with your own public keys. Customise dialplan, install monitoring agents, query MariaDB directly — the box is yours.

All features