vs GoAutoDial - which stack, and who runs it

VICIfast vs GoAutoDial: which should you pick?

Pick GOautodial if you want a free, self-hosted stack with its own web interface and you have a sysadmin to run it. Pick managed VICIdial on VICIfast if you want stock VICIdial with a bigger hiring pool, a per-server bill rather than a per-agent one, and someone else doing the patching, the firewall and the certificates.

This is not the usual comparison on this site. GOautodial (often written GoAutoDial) is free software, like VICIdial. Nobody is trying to sell you a licence. The real questions are which stack you want underneath your floor, and who is going to keep it running at 3am.

Quick summary

Checked September 2026 against the project's own repositories, documentation and site. Note that goautodial.com serves a bot challenge to automated checks, so the pricing below comes from an archived capture of their own page - confirm current figures with them directly.

What GOautodial actually is

The project describes itself as "an enterprise-grade open source omni-channel contact center system designed and built for businesses of all sizes. Featuring inbound, outbound (predictive + preview) and blended dialing, webRTC, REST APIs, real-time dashboard, reports, analytics and a lot more." Its GitHub README calls it "the next generation open source omni-channel contact center suite."

Its relationship to VICIdial is closer than most comparison pages describe, and the project is open about it. The README's list of core components reads: "Asterisk, Bootstrap3, HTML5, JSSIP, Javascript, JQuery, Kamailio, MariaDB, NodeJS, PHP7, SocketIO, Vicidial, WebRTC." Its credits page carries a VICIdial logo linking to vicidial.org, the repository ships an astguiclient.conf-sample, and the interface reads and writes VICIdial's own tables - vicidial_list, vicidial_campaigns, max_vicidial_trunks. The project does not call itself a fork, and neither will we. The accurate description is a web interface and API layer over a VICIdial install.

So the dialer engine is the one you already know. What differs is the interface on top of it, and the operating model.

Maintenance status

Worth knowing before you commit a floor to it, and worth reading in both directions:

• The code is being worked on. The v4.0 repository's master branch had commits as recently as July 2026 and was pushed to in August 2026, with branches including a PHP 8.5 migration. The API repository moves on a similar cadence.
• There are no tagged releases. The repository publishes no versions and no tags, so "the latest GOautodial" means whatever is on master today.
• The packaged installer is old. The newest ISO the project publishes is GOautodial-4-x86_64-Final-20191010-0150.iso, dated October 2019. The current install route is a manual guide for AlmaLinux 9, last updated in November 2025.
• The rest of the organisation is archived. Five of the seven repositories in the GitHub organisation were archived years ago, with last activity between 2014 and 2019.
• Stated requirements are dated. The README asks for Apache 2.4+, PHP 7.0 to 7.4, and MySQL 5.5+ or MariaDB 10.0.1 - a PHP range that is past upstream end of life, which is presumably what the 8.5 migration branch is for.
• The licence is stated inconsistently. The README says AGPLv2, the source-file headers say AGPL v3, and there is no licence file at the repository root. If licensing matters to your legal team, ask before you deploy.

None of that says do not use it. It says: budget for building from source and for reading commit history rather than release notes.

Where GOautodial wins

• The software is free, and so is the hosted trial of the idea. If you have a sysadmin willing to install and maintain Asterisk, the community edition costs nothing.
• A different interface, and some people prefer it. GOautodial's own dashboard, WebRTC agent and REST API are the reason to choose it over stock VICIdial's admin. If your team already knows that interface, retraining them is a cost with no benefit.
• Total control. Your box, your filesystem, your upgrade schedule, no vendor in the path. That is the same argument people make for self-hosting anything, and it is a good one.
• It ships an API. The project's REST API is a first-class part of the offering, which is more than stock VICIdial gives you out of the box.

Where VICIfast wins

• Stock VICIdial. The same admin URL, the same agent screen, the same campaign IDs and hot keys the rest of the industry uses. When you need to hire someone who already knows the system, the pool is larger.
• No install, no build. About 40 seconds from order to a working admin over HTTPS, instead of a manual install against a 2019 ISO or a guide.
• Patching, backups, firewall and certificates are ours. Self-hosting means you own the CVE response and the 3am pager. That is a part-time sysadmin role, and it is the line people forget to budget. We wrote it up in the hidden cost of self-hosted VICIdial.
• A dashboard over the dialer. Manage Trunks with carrier templates, sub-users with roles, audit log, real-time floor view, status page, one-click restore from daily snapshots.
• Per-trunk TCPA scrubbing. Bring your own Blacklist Alliance key and set the litigator-scrub mode per outbound carrier. See /features/tcpa-compliance.
• Recorded SSH sessions. Every session into your box is captured as a replayable asciinema cast, which is the sort of thing an auditor asks for and nobody builds in advance.

What does each one cost?

Both dialers are free software. The cost is the infrastructure and the person.

Self-hosting GOautodial: the software is free. You pay for a server, and you pay someone to install, secure, patch, upgrade and monitor it. If that person already works for you and enjoys the job, this is the cheapest option available and no managed host will beat it on price.

GOautodial's hosted service is priced per agent. An archived capture of their own page from February 2026 listed GOcloud Starter at $29 per agent per month starting at three agents, and GOcloud Premium at $34 per agent per month, with annual rates of $319 and $374 per agent. We could not re-check those figures today because their site challenges automated requests, so treat them as a starting point for a conversation rather than a quote. Premise pricing we could not verify at all - ask them.

VICIfast bills per server, not per agent: $49/month for Launch at a suggested 5 agents, $219/month for Growth at 25, $399/month for Pro at 50, $749/month for Ultimate at 100, in the US region. See VICIfast pricing. At 25 agents, per-agent hosted pricing at the rate above would be several times the Growth plan - but you are comparing different things, so compare what you actually need.

When is GoAutoDial the better choice?

• You already run it and your team knows the interface. Switching cost is real. A dialer your agents can drive beats a marginally better one they cannot.
• You have an in-house sysadmin who wants the box. If patching Asterisk is somebody's job already, paying someone else to do it is waste.
• Managed hosting is off the table for contractual, jurisdictional or compliance reasons.
• You want the GOautodial interface and API specifically, rather than VICIdial's admin.
• Budget is zero. Free software on hardware you already own is a real option, and no managed host can match it on price.

How do you move from GoAutoDial to VICIdial?

Because GOautodial builds on VICIdial's database, the move is mostly a data migration rather than a re-modelling exercise: dump vicidial_list, vicidial_users, vicidial_campaigns and vicidial_lists, restore into the new box, and leave the GOautodial-specific tables behind. Campaign settings are usually rebuilt by hand rather than transferred. Budget one to two days for a serious dataset.

The commands and the table-by-table mapping are in the GoAutoDial to VICIdial migration guide. Lower-risk path: spin up a 7-day trial on stock VICIdial, run the two side by side, and migrate when your agents tell you they are comfortable. Contact us and we will plan it. Scoping the move costs nothing; a done-for-you migration is a paid add-on, included on the top dedicated plans.

Next steps

• Migrating from GoAutoDial to managed VICIdial - the mysqldump commands, the schema overlap, and re-attaching recordings.
• VICIfast pricing - the published plan grid, billed per server with no per-agent charge.
• Managed VICIdial hosting - what runs on the box and who keeps it patched.

Start a 7-day trial → - card validated, no charge until day 7.