Clusters of any volume.
Spun up in under 24 hours.
Fixed-price quote in 48h · MSA + SOW · Named TAM · Custom SLA
What enterprise includes
Everything the standard plans give you, plus the parts that need a contract.
Multi-region clusters
Web + DB + Asterisk nodes across the regions you pick. Active-passive DB replication; Asterisk hosts ride VPN tunnels back to the primary region. Failover policies are written to your runbook before we hand the cluster over.
Under 24 hours, end-to-end
From signed contract to a fully bootstrapped cluster — under one business day. We have done 23-node multi-region clusters in 14 hours. The bottleneck is Hetzner capacity provisioning + DNS propagation, not us.
Dedicated capacity, not shared
Your hosts are physically dedicated — your traffic never mixes with another customer's. Custom Hetzner SKU (CCX-line or bare-metal) negotiated up front based on agent count and call volume.
Custom SLA + named TAM
99.99% uptime, 1-hour RTO, sub-15-minute response on Sev-1, named Technical Account Manager. You get a phone number that goes to a person who knows your account, not a queue.
Compliance posture
HIPAA-aware deployments, SOC 2 controls applied to the cluster (audit logs, change management, access reviews). DPA, sub-processor list, and incident-response runbook tailored to your jurisdiction.
Custom regions on request
If you need a region we don't offer publicly (Tokyo, Sydney, São Paulo, custom on-prem), we negotiate it as part of the enterprise contract. The platform is region-agnostic; spinning up a new region is a configuration change, not a rewrite.
White-glove migration
If you're moving off ViciBox / Five9 / RingCentral / a custom in-house dialer, we run the migration end-to-end. Schema rewrites, lead-data import, agent training, parallel-run validation, cutover weekend. Quoted as part of the engagement.
Roadmap input
Enterprise customers get quarterly product reviews. Features you ask for tend to ship — TCPA scrubbing, AI analysis, branded webphone all started as enterprise asks. You see what's coming before everyone else.
Sizing
Three rough scale brackets.
Where you land drives architecture, not price tiers directly — the quote is fixed-price after the architecture call. These brackets exist to give you a sanity check on "is this our shape".
500 — 2,000 agents
Single-region scale
Dedicated CCX cluster · DB + replicas + Asterisk pool · 99.95% SLA
2,000 — 10,000 agents
Multi-region active
Active-passive DB · Asterisk fleet · regional failover · 99.99% SLA
10,000+ agents
Custom architecture
Bare-metal · on-prem hybrid · custom routing · contracted RTO
Talk to us before you build it yourself.
30-minute architecture call. We sketch the cluster against your real numbers and follow up with a fixed-price quote within 48 hours. Nothing signed yet.
FAQ
Enterprise questions
Real call-center scale needs a real conversation.
30 minutes, no commitment. We sketch the cluster against your numbers and quote within 48 hours.