VICIfast
Dedicated CPU

Dedicated cores. No neighbors. Predictable performance.

Dedicated VICIdial hosting from VICIfast starts at $249/month per server, billed per box rather than per agent. The ladder runs 5 tiers of dedicated AMD EPYC cores, from 25 to 350 suggested agents. Every server ships VICIdial installed and secured, an HTTPS subdomain, root SSH and the firewall; you bring your own SIP carrier.

Pulse

Dedicated cores. Bring your own everything else.

$249/mo

Billed monthly · cancel anytime

4 shared vCPUs · 16 GB RAM · 160 GB NVMe · 20 TB traffic
  • 25 suggested agents
  • 4 dedicated AMD cores, 16 GB RAM
  • Trunk management UI
  • Add features à la carte
  • Same 40-second provisioning
  • VICIdial pre-installed · hardened
Price varies by region
  • Hillsboro$249/mo
  • Ashburn$249/mo
  • Helsinki$249/mo
  • Falkenstein$249/mo
  • Nuremberg$249/mo
  • Singapore$299/mo
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Surge

When the CPU matters more than the bundle.

$449/mo

Billed monthly · cancel anytime

8 shared vCPUs · 32 GB RAM · 240 GB NVMe · 30 TB traffic
  • 50 suggested agents
  • 8 dedicated cores, 32 GB RAM
  • Trunk management + firewall portal + branded webphone
  • 60 AI-analysis minutes / month
  • 2,500 TTS characters / month
  • VICIdial pre-installed · hardened
Price varies by region
  • Nuremberg$449/mo
  • Hillsboro$449/mo
  • Ashburn$449/mo
  • Helsinki$449/mo
  • Falkenstein$449/mo
  • Singapore$499/mo
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Most popular

Velocity

Built for floors that don't pause for the dialer.

$899/mo

Billed monthly · cancel anytime

16 shared vCPUs · 64 GB RAM · 360 GB NVMe · 40 TB traffic
  • 100 suggested agents
  • 16 dedicated cores, 64 GB RAM
  • Trunk management, BYO domain, TCPA lookup
  • Branded webphone + Wallboard + Soundboard
  • 180 AI-analysis minutes / month
  • VICIdial pre-installed · hardened
Price varies by region
  • Helsinki$899/mo
  • Falkenstein$899/mo
  • Nuremberg$899/mo
  • Hillsboro$899/mo
  • Ashburn$899/mo
  • Singapore$1,049/mo
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Turbo

When the call center is the business.

$1,899/mo

Billed monthly · cancel anytime

32 shared vCPUs · 128 GB RAM · 600 GB NVMe · 50 TB traffic
  • 200 suggested agents
  • 32 dedicated cores, 128 GB RAM
  • Everything in Velocity, plus:
  • VICIdial white-label + BYO backups
  • 300 AI-analysis minutes / month
  • VICIdial pre-installed · hardened
Price varies by region
  • Nuremberg$1,899/mo
  • Helsinki$1,899/mo
  • Ashburn$1,899/mo
  • Falkenstein$1,899/mo
  • Hillsboro$1,899/mo
  • Singapore$2,199/mo
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Hyper

For floors of 400+ agents.

$3,249/mo

Billed monthly · cancel anytime

48 shared vCPUs · 192 GB RAM · 960 GB NVMe · 60 TB traffic
  • 350 suggested agents
  • 48 dedicated cores, 192 GB RAM
  • Everything in Turbo
  • Priority provisioning
  • 600 AI-analysis minutes / month
  • VICIdial pre-installed · hardened
Price varies by region
  • Nuremberg$3,249/mo
  • Hillsboro$3,249/mo
  • Helsinki$3,249/mo
  • Ashburn$3,249/mo
  • Falkenstein$3,249/mo
  • Singapore$3,799/mo
Get this plan

Enterprise

Talk to sales

Quoted by use case. Annual contract. Dedicated support.

Custom

Quoted by use case · annual contract

  • Multi-server fleets, custom regions
  • Dedicated account engineer
  • SLA + credits in writing
  • SSO (SAML / OIDC), audit log export
  • Custom integrations + DPA on letterhead
  • White-glove migration assistance
Talk to sales
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Compare plans

What is in every tier - at a glance.

The dialer is the same native VICIdial on every plan. What changes is the box size, the bundled quotas, and the platform-side features around it.

Agent counts are a sizing guide. Nothing caps how many agents you log in - VICIdial does not licence per seat, and neither do we. The figure assumes inbound or blended work. Plan lower for heavy outbound: answering-machine detection and the lead hopper both consume CPU and memory on every call, so a box comfortable with the suggested count on inbound will carry fewer agents on a hard predictive campaign. Hardware shown is the minimum across regions - EU and Singapore tiers ship more vCPU, RAM or disk on the same plan.

Dedicated CPU plans

FeaturePulseSurgeVelocityTurboHyperEnterprise
Hardware
vCPU48163248Custom
RAM16 GB32 GB64 GB128 GB192 GBCustom
NVMe disk160 GB240 GB360 GB600 GB960 GBCustom
Monthly traffic20 TB30 TB40 TB50 TB60 TBCustom
Usage + quotas
Suggested agents2550100200350Custom
AI analysis bundle—60 min180 min300 min600 minCustom
TTS bundle—2,500 chars5,000 chars7,500 chars10,000 charsCustom
Features
Bring your own domainYes
Trunk management UIYes
Firewall + your logoYes
Branded webphoneYes
WallboardYes
SoundboardYes
VICIdial white-labelYes
External backups (your S3)Yes
TCPA litigator scrubYes
Getting started
Onboarding included— monthlyOnboarding call yearly— monthlyOnboarding call yearlyOnboarding call monthlyOnboarding Plus yearlyOnboarding PlusOnboarding PlusIncluded
Managed Floor availableYes
Regions
Regions available66666All + custom

FAQ

Questions, answered straight

The VICIdial software is free and open source - what you pay for is hosting. Managed VICIdial hosting from VICIfast starts at $49/month per server, plus whatever your own SIP carrier charges for minutes. No per-agent fee and no setup fee. Self-hosting instead means a $40–$120/month server plus your own sysadmin time.

VICIfast bills per server, never per agent. One flat monthly plan covers everyone who logs into that box, whether that is 5 agents or 100. It is why VICIdial beats per-seat cloud dialers once you pass a handful of agents: you buy the capacity once and then fill it.

No. VICIfast charges no setup fee and no onboarding invoice. Start a 7-day free trial, get a provisioned and secured VICIdial server in under 40 seconds, and nothing is charged until the trial ends. Cancel before day 7 and you pay nothing at all.

VICIfast never sells minutes. You bring your own SIP carrier - Twilio, Telnyx, Bandwidth, whoever - and they bill you directly at your own negotiated rate. Nothing is resold or marked up, so you see the real per-minute cost and can switch carriers without changing dialers.

Every VICIfast plan is one VICIdial server that is yours alone: VICIdial installed and secured, an HTTPS subdomain ready to log in, root SSH with every session recorded, the firewall, and call recordings stored on your own box in the region you choose. Per server, never per agent.

Yes. A VICIfast plan can be resized up or down at any time, and the change applies from the next billing cycle. The native VICIdial admin and agent screens are identical on every tier, so nothing about your setup changes except the hardware underneath.

One refund is automatic: if provisioning fails within an hour of payment, VICIfast refunds you without being asked. Outside that there are no pro-rata refunds - the 7-day free trial, with no card charged until day 7, is how you evaluate the real server before paying anything.

Self-hosting looks cheaper - you only rent a server - but the real cost is skilled sysadmin time to install, harden, patch and babysit Asterisk, plus the downtime when dialing stops. Managed VICIdial hosting folds all of that into one flat per-server price from $49/month, and you are live in under 40 seconds.

No per-agent and no per-feature fees on VICIfast. The plan buys the server: fill it with as many agents as the tier supports, and run outbound, inbound or both. Optional add-ons - extra IPv4, storage volumes, snapshots, platform backups - are priced separately and only billed if you add them.

Match the tier to how many agents dial at once. VICIfast VPS plans cover roughly 5–100 simultaneous agents from $49/month; dedicated-CPU plans cover 30–400+ agents on steady volume from $179/month; or bring your own server. Start where the math works today and resize when the floor grows.

Need a migration from another host or a custom contract? Talk to VICIfast.

Watch the timer

Card in. Admin URL in 40 seconds.

No managed VICIdial host ships faster. The deploy timer on the order screen runs in real time - server allocated, image applied, schema initialized, cert issued, firewall up. Same path on every plan.

7-day free trial · cancel anytime · no setup fee

vicifast-deploy
00:38
00:00order: validated, plan=growth region=fsn1
00:02cloud: server allocated 192.0.2.42
00:08ssh: connected - applying secured image
00:14mariadb: schema initialized, 412 tables
00:22asterisk: services configured + started
00:28letsencrypt: cert issued via DNS-01
00:32firewall: ports opened, fail2ban active
00:38ACTIVE - admin URL https://your-floor.vicifast.com