Dedicated cores. No neighbors. Predictable performance.
AMD EPYC, dedicated to your account. Right tier when call volume is steady or CPU steals are showing in your dialer logs.
Pulse
Dedicated cores. Bring your own everything else.
Billed monthly · cancel anytime
- Up to 30 simultaneous agents
- 4 dedicated AMD cores, 16 GB RAM
- Trunk management UI
- Add features à la carte
- Same 40-second provisioning
- VICIdial pre-installed · hardened
Price varies by region
- Hillsboro$79/mo
- Ashburn$79/mo
- Nuremberg$79/mo
- Falkenstein$79/mo
- Helsinki$79/mo
- Singapore$99/mo
Surge
When the CPU matters more than the bundle.
Billed monthly · cancel anytime
- Up to 75 simultaneous agents
- 8 dedicated cores, 32 GB RAM
- Trunk management + firewall portal + branded webphone
- 60 AI-analysis minutes / month
- 2,500 TTS characters / month
- VICIdial pre-installed · hardened
Price varies by region
- Helsinki$149/mo
- Falkenstein$149/mo
- Ashburn$149/mo
- Nuremberg$149/mo
- Hillsboro$149/mo
- Singapore$199/mo
Velocity
Built for floors that don't pause for the dialer.
Billed monthly · cancel anytime
- Up to 150 simultaneous agents
- 16 dedicated cores, 64 GB RAM
- Trunk management, BYO domain, TCPA lookup
- Branded webphone + Wallboard + Soundboard
- 180 AI-analysis minutes / month
- VICIdial pre-installed · hardened
Price varies by region
- Nuremberg$249/mo
- Ashburn$249/mo
- Falkenstein$249/mo
- Hillsboro$249/mo
- Helsinki$249/mo
- Singapore$299/mo
Turbo
When the call center is the business.
Billed monthly · cancel anytime
- Up to 250 simultaneous agents
- 32 dedicated cores, 128 GB RAM
- Everything in Velocity, plus:
- VICIdial white-label + BYO backups
- 300 AI-analysis minutes / month
- VICIdial pre-installed · hardened
Price varies by region
- Hillsboro$449/mo
- Helsinki$449/mo
- Falkenstein$449/mo
- Nuremberg$449/mo
- Ashburn$449/mo
- Singapore$499/mo
Hyper
For floors of 400+ agents.
Billed monthly · cancel anytime
- Up to 400 simultaneous agents
- 48 dedicated cores, 192 GB RAM
- Everything in Turbo
- Priority provisioning
- 600 AI-analysis minutes / month
- VICIdial pre-installed · hardened
Price varies by region
- Nuremberg$599/mo
- Hillsboro$599/mo
- Helsinki$599/mo
- Falkenstein$599/mo
- Ashburn$599/mo
- Singapore$899/mo
Enterprise
Talk to salesQuoted by use case. Annual contract. Dedicated support.
Quoted by use case · annual contract
- Multi-server fleets, custom regions
- Dedicated account engineer
- SLA + credits in writing
- SSO (SAML / OIDC), audit log export
- Custom integrations + DPA on letterhead
- White-glove migration assistance
Compare plans
What is in every tier — at a glance.
The dialer is the same native VICIdial on every plan. What changes is the box size, the bundled quotas, and the platform-side features around it.
Dedicated CPU plans
Watch the timer
Card in. Admin URL in 40 seconds.
No managed VICIdial host ships faster. The deploy timer on the order screen runs in real time — server allocated, image applied, schema initialized, cert issued, firewall up. Same path on every plan.
Configure your server7-day free trial · cancel anytime · no setup fee