Platform status

All systems operational. If this page loaded, the platform is reachable.

Per-server health is visible to each customer inside their own dashboard — open the server detail panel for live probes, services, and incident history. Aggregate fleet health stays behind admin auth on purpose: a public dashboard that lists customer boxes, suspended servers, or incident titles is a compliance and competitor-intel hazard we are not willing to ship.

Open the dashboard Email incident report

Real-time probes every 60s · 24h support SLA on platform incidents

All systems operational

Last probe across the fleet completed within the last 60 seconds. No platform-side incidents currently open. If your specific server is showing a different state, the dashboard's per-server health card has the live read.

Probe

every 60s

Sev-1 response

< 4h

Email SLA

24h

Regions

6 active

Logged-in customers see the live health of their own boxes on the dashboard. Real-time probes run every 60 seconds. Per-server incident history is visible under the server detail panel.

To report an incident or escalate something we should know about, contact support@vicifast.com. Same-business-day reply, senior engineer on the other end.

Procurement teams asking for compliance + retention details: /trust is the single-pane index. Security posture, data retention table, sub-processor list, DPA, and incident disclosure contact all live there.

Start the trial. Real-time health on your own box.

Per-server probes every 60 seconds — visible inside the dashboard the moment your server reaches ACTIVE.

See the trust center