Does AI answering-machine detection cost extra?

No. It is included in the VICIfast Voice per-minute price - nothing separate to buy.

Do I need to configure it?

No. It is preconfigured on your VICIfast server when Voice is approved. You choose which campaigns use it.

Which campaigns use it?

Any campaign on the VICIfast Voice trunk (dial prefix 8000) whose routing extension is 8369.

Where do I see the results?

In your VICIfast dashboard: charts of answering machines across the leads you dial, by campaign and over time.

Is it only available with VICIfast Voice?

Yes. It runs on our infrastructure and works on calls placed through a VICIfast Voice trunk.

Included with VICIfast VoiceAI answering-machine detection

AI answering-machine detection,

included with Voice.

It runs on our infrastructure, not your dialer, and it is already in the per-minute price. Preconfigured on your VICIfast server - no extra cost.

Apply for Voice See VICIfast Voice pricing

Included with VICIfast Voice · VICIfast hosting customers only

99%accurate detections

$0extra per call

8369routing extension

Off-boxdetection

How it works

Answered, heard, decided - before your agent picks up.

The call is answered

A lead picks up - a person or a machine.

The first seconds go to us

The opening audio goes to our detector, on our infrastructure, not to the box running your campaigns.

A verdict comes back

Human or machine, returned to VICIdial before the call reaches an agent.

Your campaign takes it

Humans go to your agents. Machines are handled the way your campaign already says.

vicifast - AI AMD · one campaign

campaign SALES   dial prefix 8000 · routing extension 8369
 
call answered  →  opening audio to VICIfast
verdict  human    →  your agent
verdict  machine  →  your campaign’s machine handling

The detection happens on our side; VICIdial gets the answer and does what your campaign already says.

What you get

Detection that does not touch your box.

Preconfigured

It is set up on your VICIfast server the moment Voice is approved. Campaigns that use routing extension 8369 get it; nothing to install.

No extra cost

Included in the VICIfast Voice per-minute price. No separate line item, no per-detection fee.

Runs off your dialer

The detection work happens on our infrastructure, not on the server running your campaigns.

See what it caught

Charts and graphs in your dashboard show answering machines across the leads you dial, campaign by campaign.

Part of VICIfast Voice: SIP termination and DIDs from $0.0085/min →

FAQ

AI answering-machine detection questions

Same VICIdial. Detection that does not touch your box.

Included with VICIfast Voice. Apply from your dashboard; once approved, campaigns on routing extension 8369 use it.

Apply for Voice VICIfast Voice pricing