Guides
Long-form pieces for operators evaluating, deploying, or scaling VICIdial.
How to choose a VICIdial host - an evaluation checklist
A vendor-neutral checklist for evaluating managed VICIdial hosts - provisioning, root access, BYO SIP, backups, migration, pricing model and exit.
Predictive dialer guide - what it is, when to use it, how to tune it
Complete operator guide to predictive dialing - math, TCPA compliance, tuning, and when manual wins.
SIP trunking guide for outbound dialing
Complete guide to SIP trunking - what it is, choosing a provider, configuring with VICIdial, troubleshooting.
What VICIdial actually costs
VICIdial software is free. The server, carrier minutes, DIDs and engineering hours are not. A line-by-line cost breakdown with real September 2026 numbers.
VICIdial hosting providers compared
What every VICIdial host actually charges, side by side - published prices, setup fees, pricing models, and who is cheapest at 10, 25 and 50 agents.
Can VICIdial run on a VPS? An honest answer
Yes, on the right VPS. What matters is CPU contention, timing sources, jitter and disk I/O - and where the old do-not-virtualize advice still holds.