Forwarding Portal — overview
Distribute inbound calls from one master server across your other servers by rules.
The Forwarding Portal — Inbound Seller in your dashboard — turns your servers into a call-distribution network. Inbound calls land on a master server's DID, and we route each call in real time to a destination you picked: one of your other servers (an Inbound Buyer) or a toll-free number. You control the spread with priority order, weighting, a max-live-calls cap per destination, and time-of-day schedules.
How it works
- Point your carrier's DID at a master server you already run with us. You bring the numbers — we don't sell DIDs.
- Pick the destinations to distribute to — Inbound Buyers, toll-free numbers, or a mix — and set each one's priority, weight, and live-call cap.
- We build the trunks and whitelist the IPs automatically — nothing to configure on the boxes.
- Calls route in real time. If a destination is full or down, the next eligible one takes the call.
Setup takes about five minutes — see "Forwarding Portal — setting up a flow".
Pricing
Forwarded calls bill per inbound minute from your prepaid wallet — including ring time, rounded up to the whole minute. Some accounts also carry a flat monthly add-on; your exact rate and any fee are shown on the Inbound Seller page. If your wallet hits zero, new inbound calls are rejected until you top up — so keep a balance. Full details: "Forwarding Portal — how minutes are billed".
Tags: overview, forwarding
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Forwarding Portal — reports, exports & scheduled emails
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Read article →Forwarding Portal — how minutes are billed
Per-inbound-minute, including ring, rounded up, debited from your wallet.
Read article →Forwarding Portal — setting up a flow
Create a flow: pick the master + DIDs, add destinations (slaves and/or toll-free), set the routing rules.
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