How wallet billing works

Prepaid credit covers orders and renewals before we ever charge your card. Tops up via Stripe, PayPal, or USDT-TRC20.

The wallet is a prepaid USD balance attached to your account. When you place a new order or your existing server renews, the platform debits your wallet first. If the wallet covers the charge we don't touch your card; if it doesn't, we fall back to your saved Stripe card (or — when card payments are paused — ask you to top up first).

Top-up methods

Stripe (card) — instant credit. Amounts within the auto-credit cap apply within seconds; larger top-ups land in admin review.
PayPal — instant credit on the return redirect; safety-net webhook covers tab-close cases.
USDT-TRC20 (Tron) — send to the address we give you with the exact amount we quote (including the trailing decimals). An hourly watcher confirms the transfer and credits your wallet automatically.

What happens at renewal

Every day at 02:30 UTC the platform looks at servers whose next renewal date has arrived. For each, it deducts the next period's cost from your wallet. If there's enough, your renewal is silent — you get a receipt email. If not, the server moves into a grace window (default 7 days), reminders go out daily, and the box is suspended then deleted if you don't top up in time.

Important policies

Top-ups are non-refundable service credit. The balance never expires and only deducts when you order or renew.
No partial coverage on new orders. If your wallet covers the whole order, we use it; otherwise we use your card. Mixing the two on one order isn't supported.
Existing subscriptions keep billing on Stripe. Wallet billing only applies to new orders placed after the wallet system launched. Existing subscriptions you set up with a card continue to renew via Stripe Billing.

Where to manage it

Your balance, history, and top-up options live at /dashboard/wallet.