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State telemarketing law overview

Which states have their own telemarketing rules on top of federal TCPA, and the operational deltas.

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Federal TCPA is the floor. Most states stack additional restrictions on top. This page is the index - drill into individual state pages for full requirements.

States with material additions to federal TCPA

StateKey additionPage
FloridaFTSA - strict consent + record-keeping, statutory damages/compliance/states/florida
CaliforniaStrict recording rules + privacy law overlap/compliance/states/california
New YorkNY Telecom Consumer Protection Act, 2025/compliance/states/new-york
WashingtonWA Telephone Consumer Protection Act/compliance/states/washington
TexasTexas Business and Commerce Code Ch. 305/compliance/states/texas
IllinoisRestrictions on autodialed cell calls/compliance/states/illinois
MassachusettsStrict recording + consumer protections/compliance/states/massachusetts
MarylandTwo-party recording + Md. Telephone Solicitations Act/compliance/states/maryland
OklahomaOK Consumer Protection Act + telemarketing licensing/compliance/states/oklahoma
IndianaIndiana DNC list (separate from federal)/compliance/states/indiana
New JerseyNJ Do Not Call + restrictions/compliance/states/new-jersey
PennsylvaniaPA Telemarketer Registration Act/compliance/states/pennsylvania

Common deltas across states

Tighter time windows

Some states tighten the 8am-9pm federal window. Florida (FTSA): 8am-8pm. Always use the called party's local time.

Registration / licensing

Several states require you (or your client) to register as a telemarketer before placing commercial calls:

  • Indiana
  • Pennsylvania
  • Florida (per-product registration)

Annual fees + renewals.

Statutory damages > federal

Florida (FTSA) allows $500 per violation, treble for willful → $1,500. Same numbers as federal but more aggressive plaintiff bar.

Separate DNC lists

Indiana, Pennsylvania, Tennessee, Wyoming maintain their own. Subscribe + load into VICIdial's vicidial_dnc.

Operational pattern

For multi-state campaigns:

  1. Segment your lists by state - separate list_id per state.
  2. Per-state campaign overrides for time windows + recording rules.
  3. State-specific DNC loaded into VICIdial scoped to the state's campaign_id.
  4. Per-state caller ID if you have local DIDs in those states.

This is more setup work than running one global campaign, but it's how you stay compliant + how you maximize answer rates by matching local presence.

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