State telemarketing law overview

Which states have their own telemarketing rules on top of federal TCPA, and the operational deltas.

Federal TCPA is the floor. Most states stack additional restrictions on top. This page is the index — drill into individual state pages for full requirements.

States with material additions to federal TCPA

| State | Key addition | Page | | ------------- | --------------------------------------------------------- | -------------------------------------------------------------------- | | Florida | FTSA — strict consent + record-keeping, statutory damages | /compliance/states/florida | | California | Strict recording rules + privacy law overlap | /compliance/states/california | | New York | NY Telecom Consumer Protection Act, 2025 | /compliance/states/new-york | | Washington | WA Telephone Consumer Protection Act | /compliance/states/washington | | Texas | Texas Business and Commerce Code Ch. 305 | /compliance/states/texas | | Illinois | Restrictions on autodialed cell calls | /compliance/states/illinois | | Massachusetts | Strict recording + consumer protections | /compliance/states/massachusetts | | Maryland | Two-party recording + Md. Telephone Solicitations Act | /compliance/states/maryland | | Oklahoma | OK Consumer Protection Act + telemarketing licensing | /compliance/states/oklahoma | | Indiana | Indiana DNC list (separate from federal) | /compliance/states/indiana | | New Jersey | NJ Do Not Call + restrictions | /compliance/states/new-jersey | | Pennsylvania | PA Telemarketer Registration Act | /compliance/states/pennsylvania |

Common deltas across states

Tighter time windows

Some states tighten the 8am-9pm federal window. Florida (FTSA): 8am-8pm. Always use the called party's local time.

Registration / licensing

Several states require you (or your client) to register as a telemarketer before placing commercial calls:

Indiana
Pennsylvania
Florida (per-product registration)

Annual fees + renewals.

Statutory damages > federal

Florida (FTSA) allows $500 per violation, treble for willful → $1,500. Same numbers as federal but more aggressive plaintiff bar.

Separate DNC lists

Indiana, Pennsylvania, Tennessee, Wyoming maintain their own. Subscribe + load into VICIdial's vicidial_dnc.

Operational pattern

For multi-state campaigns:

Segment your lists by state — separate list_id per state.
Per-state campaign overrides for time windows + recording rules.
State-specific DNC loaded into VICIdial scoped to the state's campaign_id.
Per-state caller ID if you have local DIDs in those states.

This is more setup work than running one global campaign, but it's how you stay compliant + how you maximize answer rates by matching local presence.