All compliance

Maryland telemarketing law

MD Wiretap Act (two-party) + Maryland Telephone Solicitations Act.

Maryland's Wiretap Act (Md. Code Cts. & Jud. Proc. § 10-402) requires all-party consent for recording — like California and Massachusetts. Telemarketing has its own statute on top.

Key requirements

Recording

All-party consent. Criminal misdemeanor + civil penalties for unauthorized recording.

Maryland Telephone Solicitations Act

Telemarketers must:

  • Identify themselves at the start of the call ("This is [name] calling on behalf of [company]")
  • Honor consumer requests not to be called again
  • Not call after 8pm Eastern

Calling hours

8am-8pm Eastern (federal is 8am-9pm — MD is one hour tighter).

Recording exemption

If both parties to a call know they're in MD, MD law applies. If one is out of state, federal one-party rule may apply — case law is ambiguous. Operator-safe practice: always two-party.

Operator checklist

  • [ ] Two-party recording: beep + disclosure
  • [ ] Agents identify company in first 30 seconds
  • [ ] 8am-8pm Eastern
  • [ ] Consumer opt-out honored within state law's deadline (10 business days)

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