Florida telemarketing law (FTSA)

The Florida Telephone Solicitation Act (FTSA, Fla. Stat. § 501.059) is one of the strictest state telemarketing laws in the US. It explicitly stacks on top of federal TCPA.

What FTSA requires beyond federal

Tighter calling hours

8am to 8pm in the called party's local time — one hour earlier than federal in the evening.

"Sales call" definition is broad

Includes any call made for the purpose of soliciting goods, services, or political contributions — even some "informational" calls if a sales pitch follows.

Express written consent for autodialed calls

Same as federal, but Florida courts have read it strictly. Pre-checked checkboxes don't count.

Per-product registration

If you're calling on behalf of multiple products/sellers, each may need its own registration.

Statutory damages

$500 per violation, $1,500 for willful — same numbers as federal TCPA, but Florida has an aggressive plaintiff bar and class actions are common.

Three-call rule

Florida is "three calls in 24 hours" — more than three calls per number per 24h is automatic violation.

Operator checklist

• [ ] Limit calling hours to 8am-8pm Florida time
• [ ] Verify Florida registration if applicable
• [ ] Tighten attempt frequency: max 3 per 24h, max 1 per day per number
• [ ] Consent records explicit + auditable
• [ ] Florida DNC loaded if you target FL-specific lists

VICIdial config

In the campaign:

• Local Call Time: 8am-8pm
• Calls per Day per Lead: 1
• Total Lead Filter: per-area-code FL filter that respects state rules

Related

• State overview
• TCPA federal