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Massachusetts telemarketing law

MA two-party recording + telemarketing rules.

Massachusetts has strict recording laws and adds telemarketer requirements on top of federal TCPA.

Key requirements

Recording — Massachusetts Wiretap Act

Two-party consent under M.G.L. c. 272, § 99. Massachusetts's wiretap statute is one of the strictest in the country and applies criminal penalties for unauthorized recording.

Disclosure pattern:

  • Beep at call start
  • Spoken: "This call is being recorded"
  • If caller objects → stop recording immediately

Telemarketer registration

Required for commercial telemarketing under M.G.L. c. 159C. Annual filing + bond.

Calling hours

8am-8pm Eastern (one hour tighter than federal).

Honor MA Do Not Call

Massachusetts honors the federal DNC. No separate state list, but state AG aggressively enforces.

Operator checklist

  • [ ] Two-party recording + disclosure
  • [ ] Telemarketer registration with MA Office of Consumer Affairs (or confirmed exemption)
  • [ ] 8am-8pm Eastern
  • [ ] Federal DNC enforced

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