Massachusetts telemarketing law
MA two-party recording + telemarketing rules.
Massachusetts has strict recording laws and adds telemarketer requirements on top of federal TCPA.
Key requirements
Recording - Massachusetts Wiretap Act
Two-party consent under M.G.L. c. 272, § 99. Massachusetts's wiretap statute is one of the strictest in the country and applies criminal penalties for unauthorized recording.
Disclosure pattern:
- Beep at call start
- Spoken: "This call is being recorded"
- If caller objects → stop recording immediately
Telemarketer registration
Required for commercial telemarketing under M.G.L. c. 159C. Annual filing + bond.
Calling hours
8am-8pm Eastern (one hour tighter than federal).
Honor MA Do Not Call
Massachusetts honors the federal DNC. No separate state list, but state AG aggressively enforces.
Operator checklist
- Two-party recording + disclosure
- Telemarketer registration with MA Office of Consumer Affairs (or confirmed exemption)
- 8am-8pm Eastern
- Federal DNC enforced