How to download a list

Sometimes you need the raw records out of VICIdial: to back them up, hand them to a client, or check them in a spreadsheet. Downloading a list pulls every record from one list into a single file you can open anywhere. A list here is a bucket of Lead records that share a list ID, and the export gives you all of those rows in one go.

For the wider context on how a Lead list is built and managed, the lists and leads guide is the place to start. This post just covers getting the data back out.

Where the download link lives

Open the list you want from the LISTS section and scroll to the list modification page. At the bottom you'll find a link to download this list. Click it and your browser hands you a save-file window. Save it, then open the file in a spreadsheet, a text editor, or a database program to read the records.

flowchart TD
  A[LISTS section] --> B[Open the list]
  B --> C[List modification page]
  C --> D[Click download link]
  D --> E[Browser save-file window]
  E --> F[Open in spreadsheet]

There's no separate export screen to hunt for. The link is right on the same page where you edit the list's name and settings, so once you know it's there it's a two-click job.

What ends up in the file

The export is complete, not a summary. It contains every record in the list and every field stored for those records, including the phone number, name and address fields, the lead's status, and any standard columns VICIdial keeps. That makes it a clean snapshot you can archive or move into another system. Because it carries the full field set, an exported file doubles as a ready-made template if you ever need to rebuild the list elsewhere or hand it to a colleague who works in plain spreadsheets.

• All records in the list, not just dialable ones.
• All the standard lead fields, so you can reload them later without losing data.
• A plain file format that opens in any spreadsheet or text tool, no special software needed.

Permissions and big lists

The download link only shows up if your user account has the matching permission, which is set on the User Modification page. If you don't see the link at all, that permission is usually the reason, and an admin can switch it on for you. It's a sensible guardrail: a full list export is sensitive data, so not every operator should be able to pull one. Decide up front who on your team actually needs it, and grant the permission to those users only.

A download is the reverse of loading data in. When you reload an exported file, the same field layout lets you skip the column-mapping guesswork and use the List ID Override to drop everything under one list. If you also want a refresher on the basics, what a VICIdial list is covers the structure your file mirrors.

Your lead data is yours, and a managed VICIdial box should never get in the way of exporting it. VICIfast gives you a dedicated server, online and branded in under 40 seconds, with full access to your lists and downloads from day one. Compare plans and get your own dialer.