real-time
6 posts.
What Are VICIdial System Status Categories?
Status categories group several VICIdial statuses so you can run statistical analysis on the bunch and surface up to 4 live counts on the Real-Time report.
Read postThe complete guide to VICIdial reports and what each tells you
A tour of every VICIdial report family — the Real-Time Main Report, All Campaigns Summary, the Whiteboard wallboard, and the deeper summary and export reports.
Read postWhat the VICIdial Whiteboard Report Shows
The Whiteboard report turns live call data into big graphs that refresh on a timer. Here are the report types it can put on a wallboard.
Read postHow to Set Up a VICIdial Whiteboard Wallboard Display
Turn a TV or projector into a live VICIdial wallboard: pick a report type, watch the right options turn red, set the refresh interval, and project it.
Read postVICIdial Whiteboard Floor Performance Tickers Explained
The Floor Performance ticker reports draw cumulative sales and time-elapsed conversion as a running line, with an optional target line for the floor to chase.
Read postVICIdial Status Category Realtime Display Explained
The Realtime Display flag turns a status category into one of up to four live counts shown below the LEADS IN HOPPER line on the VICIdial Real-Time report.
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