call-count-limits
6 posts.
What the Daily Call Limit Manual setting does
The Daily Call Limit Manual setting decides whether manual dials count toward, or are blocked by, your daily call cap. Here is how each option behaves.
Read postWhat the Lifetime Lead Call Count Limit does
The Lifetime Lead Call Count Limit caps how many times one lead can ever be dialed in a campaign. Here is how it works and why it is always on.
Read postWhat the 24-Hour Call Count Limit does
The 24-Hour Call Count Limit uses a rolling window instead of a fixed reset, capping dials per lead or number in any trailing 24 hours. Here is how it works.
Read postWhat the system-wide phone number daily call count limit does
This per-campaign option tracks daily call counts per phone number across the entire system, resetting at the Timeclock End of Day. Here is how it behaves.
Read postHow to set a Daily Call Count Limit on a campaign
A Daily Call Count Limit caps how many times a lead is dialed per day, resetting at midnight. Here are the two steps to turn it on and configure it.
Read postWhat VICIdial Call Count Limits do
VICIdial has three kinds of Call Count Limit that cap how often a lead or phone number gets dialed. Here is what each one does and when to reach for it.
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