Mobile app
Make and take calls from the phone app, and keep an eye on the floor.
3 articles
VICIfast Phone: take VICIdial calls on your Android phone
Set up the free VICIfast Phone app for an agent in about five minutes: find your company code, install the app, sign in and take calls. Plus what you control from the dashboard, and how to fix common sign-in messages.
6 min read
The mobile app is free: nothing to enable
VICIfast Phone, the VICIdial mobile app, is free on every VICIfast server. There’s no add-on to buy and nothing to switch on.
1 min read
The Mobile app tab: what each setting does
Give agents the company code, choose what VICIfast Phone shows them, set the oldest app version allowed, and see or sign out the phones signed in now.
4 min read