Voxbeam SIP for VICIdial
European + LATAM SIP carrier for non-US dialing. Templated PJSIP, credential-auth. Live in 30 seconds.
Voxbeam is a European-headquartered carrier with strong rates into Europe + LATAM. Smaller dashboard than the US giants but the per-minute math is what wins when you're dialing DE, UK, FR, ES, IT, BR, MX, AR.
What you'll need from Voxbeam
- A Voxbeam account (enterprise-leaning — talk to a rep, not self-serve)
- A SIP termination account with outbound enabled
- The username + password for that termination account
- Outbound host (typically
outbound.voxbeam.com)
Add the trunk
Dashboard → your server → Manage Trunks → + Add trunk.
Partner: Voxbeam
Direction: Outbound (separate trunk for Inbound if needed)
Trunk name: voxbeam-out
Auth mode: User / password
Host: outbound.voxbeam.com
Username: <termination username>
Password: <termination password>
Save. Platform writes the PJSIP endpoint, regenerates the dialplan, allocates the 4-digit prefix.
What gets written on the box
[voxbeam-out]
type=endpoint
context=trunkoutbound
disallow=all
allow=ulaw
allow=alaw
outbound_auth=voxbeam-out-auth
aors=voxbeam-out-aor
from_domain=outbound.voxbeam.com
[voxbeam-out-auth]
type=auth
auth_type=userpass
username=<termination username>
password=<termination password>
[voxbeam-out-aor]
type=aor
contact=sip:outbound.voxbeam.com
qualify_frequency=60
When to pick Voxbeam over Twilio / Telnyx
- You're dialing Europe (DE, UK, FR, ES, IT, NL)
- You're dialing LATAM (BR, MX, AR, CL, CO, PE)
- You need a non-US carrier for data-residency / compliance reasons
- Your campaign mixes multiple non-US destinations and a single SIP account is simpler than spinning up regional Telnyx accounts
For US-only outbound, Telnyx or Bandwidth wins on price + attestation.
Caveats
- Dashboard: less polished than the US tier-1 SIP providers. Expect to email support for things you'd self-serve elsewhere.
- CallerID requirements vary by country: most Voxbeam destinations require a verified CLI per country (especially DE + UK). Verify in Voxbeam's portal before campaigns go live.
- No US A-attestation: Voxbeam doesn't issue US STIR/SHAKEN. If you dial US numbers via Voxbeam, expect B/C attestation and the answer-rate hit that comes with it.
- Region: pin your VICIfast server to a European region (Nuremberg / Falkenstein / Helsinki) for the lowest latency to Voxbeam's POPs.