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Voxbeam SIP for VICIdial

European + LATAM SIP carrier for non-US dialing. Templated PJSIP, credential-auth. Live in 30 seconds.

Voxbeam is a European-headquartered carrier with strong rates into Europe + LATAM. Smaller dashboard than the US giants but the per-minute math is what wins when you're dialing DE, UK, FR, ES, IT, BR, MX, AR.

What you'll need from Voxbeam

  • A Voxbeam account (enterprise-leaning — talk to a rep, not self-serve)
  • A SIP termination account with outbound enabled
  • The username + password for that termination account
  • Outbound host (typically outbound.voxbeam.com)

Add the trunk

Dashboard → your server → Manage Trunks+ Add trunk.

Partner:    Voxbeam
Direction:  Outbound (separate trunk for Inbound if needed)
Trunk name: voxbeam-out
Auth mode:  User / password
Host:       outbound.voxbeam.com
Username:   <termination username>
Password:   <termination password>

Save. Platform writes the PJSIP endpoint, regenerates the dialplan, allocates the 4-digit prefix.

What gets written on the box

[voxbeam-out]
type=endpoint
context=trunkoutbound
disallow=all
allow=ulaw
allow=alaw
outbound_auth=voxbeam-out-auth
aors=voxbeam-out-aor
from_domain=outbound.voxbeam.com

[voxbeam-out-auth]
type=auth
auth_type=userpass
username=<termination username>
password=<termination password>

[voxbeam-out-aor]
type=aor
contact=sip:outbound.voxbeam.com
qualify_frequency=60

When to pick Voxbeam over Twilio / Telnyx

  • You're dialing Europe (DE, UK, FR, ES, IT, NL)
  • You're dialing LATAM (BR, MX, AR, CL, CO, PE)
  • You need a non-US carrier for data-residency / compliance reasons
  • Your campaign mixes multiple non-US destinations and a single SIP account is simpler than spinning up regional Telnyx accounts

For US-only outbound, Telnyx or Bandwidth wins on price + attestation.

Caveats

  • Dashboard: less polished than the US tier-1 SIP providers. Expect to email support for things you'd self-serve elsewhere.
  • CallerID requirements vary by country: most Voxbeam destinations require a verified CLI per country (especially DE + UK). Verify in Voxbeam's portal before campaigns go live.
  • No US A-attestation: Voxbeam doesn't issue US STIR/SHAKEN. If you dial US numbers via Voxbeam, expect B/C attestation and the answer-rate hit that comes with it.
  • Region: pin your VICIfast server to a European region (Nuremberg / Falkenstein / Helsinki) for the lowest latency to Voxbeam's POPs.