telephony
ConfBridge
ConfBridge is the modern Asterisk conference bridge that joins multiple callers into one audio room without the special timing hardware that older MeetMe required.
ConfBridge is the newer conference-room engine in Asterisk, the phone software at the heart of VICIdial. Like any conference bridge, its job is to put several callers into one shared audio space so everyone hears everyone. ConfBridge was built to replace the older MeetMe, and it does the same core job in a cleaner, more flexible way. If MeetMe was the first-generation answer to "how do I get three people on one call," ConfBridge is the modern rewrite that learned from the rough edges.
The biggest practical difference is hardware. The older MeetMe conference engine needed a special timing source on the server, which was fussy on virtual machines and cloud servers and often required extra setup just to work at all. ConfBridge does not. It handles its own timing in software, which makes it a much better fit for a modern VICIdial box running on a VPS or cloud host. That alone is why so many setups have moved over, since it removes a whole class of "why is there no audio" problems.
What it enables
Because ConfBridge can hold many Channel legs in one room, it powers the features agents use every day. A Three-way call is just a third party joining the room. A Warm transfer works by adding the new agent before the first one leaves, so the caller never sits in silence. And Call recording can capture the whole room at once, which keeps both sides of the conversation in a single clean file rather than two halves you have to stitch together later.
For most operators, ConfBridge is invisible. You configure it once through Asterisk settings and then forget it. The reason to know the name is troubleshooting: if conference audio breaks or transfers fail, knowing whether your system uses MeetMe or ConfBridge tells you which config file and which logs to read first, and that single piece of knowledge can turn an afternoon of guessing into a ten-minute fix.
Related terms
Asterisk
Asterisk is the open-source telephony engine that VICIdial runs on, handling the actual placing, bridging, and recording of calls beneath the dialer's logic.
Call recording
Call recording captures the audio of a conversation to a file, so a call can be reviewed later for coaching, quality checks, or compliance.
Channel
A single call path on your trunk, where each live call uses exactly one channel, so the channel count is the cap on how many calls can run at once.
MeetMe conference
MeetMe is the older Asterisk conference room engine that lets several callers share one audio bridge, long used by VICIdial to connect agents and leads.
Three-way call
A call where an agent connects a third person onto the live line so the customer, the agent, and the new party can all talk together at once.
Warm transfer
A transfer where the agent stays on the line to introduce the customer to the next person before handing the call over and dropping off.