VPS

A VPS, short for virtual private server, is a virtual computer that runs on shared physical hardware but behaves like a machine of its own. It has its own operating system, its own memory and CPU allocation, and its own network identity. To the software running on it, including VICIdial, it looks and acts like a real dedicated server.

VICIfast runs every customer on a VPS from a cloud provider. Each one is a Single tenant box, so even though the host hardware is shared at the metal level, your virtual server and its resources are walled off from everyone else's. You reach it on your own Branded subdomain, and you can resize it up or down as call volume changes.

Why a VPS suits a dialer

Dialers need consistent CPU and network performance, and they grow over time. A VPS gives you predictable resources without buying physical hardware, and it can be created, snapshotted, or rebuilt in software. That is what makes fast Provisioning possible: the cloud creates the virtual server on demand rather than someone racking a box. You can also capture a Server snapshot before a risky change and roll back if needed.

With standard Managed hosting we rent and run the VPS for you. With BYOI (bring your own infrastructure) you bring your own server, virtual or physical, and we install the same stack onto it. Either way the unit you work with is a single private server that is yours to use.