How NANPA List Conversions Route Scrubbed Leads

A NANPA cellphone scrub tells you which records are mobiles, which are landlines, and which are invalid. List Conversions is the feature that does something useful with that answer in the same pass: it moves each group of leads into a list of its own. Instead of one mixed list with a classification stamped on each record, you end up with the records physically sorted into separate lists.

How the conversion works

On the NANPA batch updater page there are three category fields: Cellphone, Landline, and Invalid. List Conversions reuses those same fields. If you type a list ID into any of them, the scrub moves every Lead that came back with that classification into the list you named. Put a list ID in the Cellphone field and all the mobiles land there. Put one in the Landline field and the landlines land in that one. Leave a field blank and those records stay where they are.

flowchart TD
  A[Source list scrubbed] --> B{Classify each lead}
  B -- Cellphone --> C[Move to Cellphone list ID]
  B -- Landline --> D[Move to Landline list ID]
  B -- Invalid --> E[Move to Invalid list ID]
  B -- No list ID set --> F[Stay in source list]
  C --> G[Three clean lists ready to work]
  D --> G
  E --> G

Why route leads into separate lists

Keeping each category in its own Lead list makes the records far easier to manage. A campaign can include the landline list and exclude the cellphone list entirely, which is a clean way to honor your Cellphone calling rule without per-record filtering. You can give the invalid list a different fate, such as never dialing it. And when you later want to recycle records, a Lead recycling pass against a single-classification list behaves predictably because every record in it is the same kind.

This physical sort also plays nicely with how campaigns pull work. If your dial logic relies on a List ID Override to steer which list a call is attributed to, having mobiles and landlines already separated means the override has clean inputs to work with rather than a jumble.

A typical workflow

Start by deciding the three destination lists. Create empty lists for cellphones, landlines, and invalids if they do not exist yet, and note their list IDs. Set the source list Active to N so it shows in the Inactive Lists picker. On the NANPA page, type each destination list ID into the matching Cellphone, Landline, and Invalid field. Run the scrub. As it finishes, the records flow into the three lists automatically.

One caution worth repeating: the conversion happens as part of the scrub, so confirm those list IDs are correct before you start. There is no undo button that pulls the leads back in one click. If you get it wrong you would have to move them back by hand, which our guide to bulk-moving leads between lists covers.

Once the leads are sorted, reactivate whichever lists you want to dial and run a List reset so the records are eligible again. List Conversions is one of several whole-list admin features in VICIdial; for the broader map of what each one does, see our overview of VICIdial's admin bulk tools.

If wiring up a scrub service and managing all these lists by hand is more than you want to take on, VICIfast gives you a managed VICIdial that is live in under 40 seconds. See VICIfast pricing for the details.