voip
11 posts.
How much does VICIdial cost?
VICIdial software is free, but running it costs money. The total bill comes from three components: server hosting, carrier minutes, and labor — or a flat managed fee that replaces all three.
Read postTaking VICIdial calls on your phone over SIP
A plain walkthrough of how a phone registers over SIP, takes a VICIdial call, and passes audio to and from your carrier.
Read postA VICIdial softphone with nothing to install
Why VICIfast agents can take calls from a browser tab with no desktop softphone to download, configure, or maintain.
Read postThe VICIfast branded webphone explained
A clear explanation of the browser-based softphone that ships with every VICIfast plan, and how it connects agents to calls.
Read postHow to run VICIdial on Linode/Akamai
Linode, now part of Akamai, offers solid dedicated-CPU instances and competitive pricing that suit a VICIdial deployment well, once you configure the firewall and Asterisk IP settings correctly.
Read postHow to run VICIdial on DigitalOcean
DigitalOcean Droplets are a straightforward way to host VICIdial, but their firewall model, floating IPs, and thin default disk require a few deliberate choices before your dialer is production-ready.
Read postHow to run VICIdial on Azure
Microsoft Azure can host a VICIdial server, but the platform's NSG model, default outbound NAT, and storage options require more configuration steps than simpler cloud providers.
Read postHow to run VICIdial on OVH
OVH gives you bare-metal-class dedicated servers and affordable VPS options for VICIdial, but the network and firewall defaults need careful tuning before your first call lands cleanly.
Read postHow to run VICIdial on Vultr
Vultr's global footprint and straightforward firewall groups make it a capable host for VICIdial, provided you size the instance correctly and open the full RTP UDP range before your first campaign.
Read postWhat latency does to remote-agent audio quality
How one-way delay, jitter, and packet loss degrade remote-agent call audio, and the simple measurements that tell you which one is hurting you.
Read postHow to choose a SIP carrier for VICIdial
What actually matters when picking a SIP carrier for VICIdial: IP-auth support, CPS and channel limits, the rate deck, caller-ID and attestation, and real support.
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