Tag
uptime
3 posts.
What dialer downtime actually costs you
When the dialer goes dark, the bill is idle agent wages plus lost dial time plus missed revenue. We put a number on it.
Read postWatching your dialer's uptime on the status page
VICIfast provides a public status page powered by BetterStack plus a real-time health model that tracks whether your dialer is HEALTHY, DEGRADED, or UNREACHABLE — separately from your billing status.
Read postRunning Multiple Carriers with Failover in VICIdial
One carrier going down shouldn't stop your dialing. Here's how to set up a primary and backup trunk so calls roll over automatically.
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