softphone
6 posts.
A VICIdial softphone with nothing to install
Why VICIfast agents can take calls from a browser tab with no desktop softphone to download, configure, or maintain.
Read postThe VICIfast branded webphone explained
A clear explanation of the browser-based softphone that ships with every VICIfast plan, and how it connects agents to calls.
Read postWhitelabeling your VICIdial webphone
How to put your own logo and colors on the browser softphone using the three-variant editor in the VICIfast dashboard.
Read postUsing the Webphone Only Page in VICIdial
The Webphone Only page lets anyone with agent-interface access log in and use the built-in webphone on its own, without loading the full agent screen.
Read postHow to set up the ViciPhone WebRTC softphone
ViciPhone is a free WebRTC softphone built for VICIdial. Here are the steps to get it working: Asterisk version, certs, and a conf file template per phone.
Read postWhen to use ViciPhone instead of the Zoiper WebPhone
ViciPhone and the Zoiper WebPhone both put a phone in the browser, but only one still works. Here is the practical choice for a new VICIdial setup.
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