Tag
concurrent-calls
2 posts.
How many concurrent channels does your carrier allow
Your carrier's channel cap sets the ceiling on simultaneous calls — here's how it limits dial level and how to match it to your agents.
Read postServer Trunks: Assigning Carrier Lines at the Server Level
VICIdial Server Trunks let you reserve and cap outbound lines per campaign so one busy campaign cannot starve the others on the same box.
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