automation
11 posts.
Changing list settings with update_list
Edit, reset, or delete a VICIdial calling list over HTTP with update_list. Required fields, the reset and delete flags, custom fields, and responses.
Read postChanging a registered phone with update_phone
Edit or delete an existing extension over HTTP with the update_phone Non-Agent API function, including required fields, permissions, and responses.
Read postEditing a phone group with update_phone_alias
Change or delete an existing phone alias over HTTP with update_phone_alias. Required fields, the delete_alias flag, permissions, and responses.
Read postCloning a DID with copy_did
Duplicate an existing inbound DID's routing onto one or more new numbers in a single API call with copy_did.
Read postHow to create a calling list with the add_list API
Create a new VICIdial calling list over HTTP with the add_list function. Required fields, optional settings, copying custom fields, and responses.
Read postReading a list's details with list_info
Pull a lead list's name, campaign, active flag and lead counts straight from VICIdial with the list_info API function.
Read postGrouping phones with add_phone_alias
Create a phone alias that maps one login to several phones using the add_phone_alias Non-Agent API call. Fields, permissions, and example responses.
Read postHow to change campaign settings with update_campaign
Change dial level, dial method, hopper level and more on a live VICIdial campaign over HTTP with the update_campaign API.
Read postThe transfer_conference API: scripting transfers and 3-way calls
The transfer_conference call lets an outside program drive an agent's transfer frame: hangups, blind transfers, closer hops, and 3-way calls all from one URL.
Read postAuto Active List Rank in VICIdial, Explained
Auto Active List Rank decides the order VICIdial switches your dormant lists on as each one runs dry. Here is what the number means and how to set it.
Read postScheduling a VICIdial Drop List: run times, weekdays, month days
How Run Times, Run Weekdays, Run Month Days, and Gather Minutes decide when a Drop List fires and how far back it looks.
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