Tag

audio-prompts

10 posts.

VICIdial phone-recorded prompts start at filename 85100001 and increment by one per recording — here is why that matters and how to track your files.

The VICIdial prompt recorder at extension 8168 uses a fixed PIN of 4321 followed by # — here is exactly how login works and what to expect.

Extension 8168 is VICIdial's built-in phone-based audio recorder — here is exactly what it does, how the dialplan context works, and when to use it.

Phone-recorded VICIdial prompts can be used in six distinct places across campaigns and in-groups — here is where each field lives and what it plays.

After recording a VICIdial audio prompt by phone, you get three choices — press 1 to save, 2 to listen, or 3 to re-record. Here is what each does.

Step-by-step walkthrough for recording a new audio prompt in VICIdial by dialing extension 8168 from any phone connected to your server.

Replace any campaign audio prompt with a text-to-speech entry by typing TTS followed by the entry id into the audio field.

Cepstral is the text-to-speech engine that turns VICIdial prompt text into spoken audio, with SSML control over pronunciation, pitch, and volume.

Drop audio tags into a VICIdial TTS entry to play recorded WAV files alongside spoken lead data inside the same prompt.

SSML lets you tell VICIdial's text-to-speech engine how to say numbers, letters, and account IDs instead of guessing the pronunciation.