What Oregon's 2026 mini-TCPA means for your campaigns

Oregon HB 3865 takes effect in 2026

Oregon's House Bill 3865 became effective January 1, 2026. It joins Florida, Maryland, and Oklahoma in the growing group of states with mini-TCPA laws that restrict outbound sales calling beyond federal TCPA requirements. If you are dialing into Oregon area codes (503, 541, 458, or 971), these restrictions now apply to your campaigns.

The law disallows most automated sales calls and SMS texts, limits contacts to three calls per phone number per 24-hour period, and restricts calling to 8 am through 8 pm local Oregon time. Like Florida and Oklahoma, it uses an area-code-based method to determine whether a number is in-state: "a person may rely on the area code of a telephone number for a mobile telephone to determine whether the telephone number is for a party located in this state."

How the area-code rule works in practice

You cannot look at a contact's billing address or profile data to decide whether Oregon's law applies. If the phone number has an Oregon area code, the statute presumes it is an Oregon number. Your Lead list population strategy should account for this: scrub for Oregon area codes the same way you scrub for state DNC list entries.

Configuring VICIdial for Oregon's 3-call limit

flowchart TD
  A[Number pulled for dialing] --> B{Oregon area code?}
  B -- No --> C[Apply standard rules]
  B -- Yes --> D{Call count in last 24 hrs >= 3?}
  D -- Yes --> E[Skip - requeue after window resets]
  D -- No --> F{Current time between 8am and 8pm Pacific?}
  F -- No --> G[Hold until window opens]
  F -- Yes --> H{Automated call or SMS?}
  H -- Yes --> I{Express consent on file?}
  I -- No --> J[Do not dial]
  I -- Yes --> K[Dial permitted]
  H -- No --> K

In VICIdial's campaign settings, go to Call Count Limits and add the entry "state => USA,OR,3" in the 24-Hour Called Count Limit Override table. This tells the Hopper to stop pulling Oregon-area-code numbers once three call attempts have been logged within the 24-hour window.

Oregon observes Pacific Time. If your server is hosted in a different timezone, verify that the Call times rule uses the correct UTC offset — Pacific Standard Time is UTC-8 and Pacific Daylight Time is UTC-7. Getting this wrong means calls to Oregon can fall outside the 8 am–8 pm window during daylight saving transitions.

Exemptions under HB 3865

Oregon's law includes exemptions for prior business relationships, express written consent, charity calls, public or state agency calls, and polling or survey calls. The prior-business-relationship exemption is notable: if a contact has had a recent, bona-fide business transaction with your organization, you may have more latitude to contact them. Document those relationships carefully — the exemption is fact-specific.

Stacking Oregon with other state rules

If your Campaign spans multiple states, use the full override table: add separate rows for Florida (USA,FL,3), Maryland (USA,MD,3), Oklahoma (USA,OK,3), and Oregon (USA,OR,3). Each row fires independently based on area code. A single lead list can contain numbers from all four states and the system will apply the correct per-state limit to each one.

For the broader state-compliance picture, see the VICIdial compliance overview. For help setting up the count limit feature step by step, see how to set up the 24-Hour Call Count Limit.

Get Oregon-compliant hosted VICIdial with state call-count rules built in. See pricing for details.