Agent capacity calculator
How much VICIdial server you need for the agent count + dial method you’re running.
Inputs
Recommended plan: Growth
4 vCPU, 8 GB RAM · $89/mo
20 concurrent agents on predictive dialing need approximately 5.5 GB RAM (with overhead).
This plan gives you 25%+ headroom. If your campaigns spike (e.g. GOTV windows for political, Black Friday for retail), pick the next size up for safety, then resize down after.
Plan reference
| Plan | vCPU / RAM | Suggested agents | Monthly |
|---|---|---|---|
| Starter | 2 vCPU / 4 GB | up to ~10 | $49 |
| Growth | 4 vCPU / 8 GB | up to ~20 | $89 |
| Pro | 2 vCPU / 8 GB | up to ~25 | $129 |
| Business | 4 vCPU / 16 GB | up to ~50 | $199 |
| Scale | 8 vCPU / 32 GB | up to ~100 | $349 |
| Enterprise | 16 vCPU / 64 GB | up to ~200 | $599 |
| Enterprise+ | 32 vCPU / 128 GB | up to ~400 | $999 |
Suggested agent counts assume typical predictive workloads. Manual / preview dialing needs less RAM per agent. Heavy recording + speech analytics workloads push you up a tier.