Tag
support
2 posts.
How VICIfast support works
VICIfast manages infrastructure — provisioning, OS, VICIdial install, TLS, backups, and uptime. Campaigns, leads, carrier, and compliance stay with you. Here is how to know who owns what when something goes wrong.
Read postWhat to check yourself before opening a VICIdial support ticket
A calm self-check list: clock, agent screen, carrier registration, hopper, dispositions, and which log report matches your symptom.
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