Tag

overrides

2 posts.

Drop Inbound Group Override: Catch Dropped Outbound Calls per List

Use the per-list Drop Inbound Group Override to route outbound calls that drop into a different in-group than the campaign default.

Read post Jun 23, 2026

Inbound Script Override: A Different Agent Script per List

Set a per-list Inbound Script Override so agents see the right script for inbound calls based on which list the lead came from.