Tag
oreka
3 posts.
What the CallMiner integration adds to VICIdial recordings
CallMiner Record builds on ORECX OREKA to add SIP-level audio capture and agent screen recording. Here's what that integration layer actually delivers.
Read postORECX OREKA (CallMiner Record) integration explained
Learn how ORECX OREKA — now rebranded as CallMiner Record — integrates with VICIdial to capture SIP audio and agent screen activity via server twinning.
Read postHow to set up OREKA recording with server twinning
Step-by-step guide to configuring VICIdial for OREKA (CallMiner Record) recording using the required two-server twinning topology.
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