Tag
multi-server
4 posts.
Web server vs telephony server roles
In a multi-server VICIdial, the web role runs Apache and PHP while the telephony role runs Asterisk. Here's what each does and why splitting them matters.
Read postWhat Create Alias Entries Does for Phone Login Load Balancing
Create Alias Entries ties the same extension across servers under one alias id so phone-login load balancing works in the agent interface - here is how it fits together.
Read postHow to Bulk-Insert Phone Extensions Across Multiple Servers
Bulk Phone Insert takes a list of server IPs and a list of extensions and creates every combination - here is how to populate phones across a multi-server VICIdial setup.
Read postHow cross-server monitor shortcuts work on multi-server setups
On a multi-server VICIdial cluster, an admin can wire shortcut numbers so you can monitor agents on any server from one phone. Here's the idea.
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