Tag
multi-server
4 posts.
Web server vs telephony server roles
In a multi-server VICIdial, the web role runs Apache and PHP while the telephony role runs Asterisk. Here's what each does and why splitting them matters.
Read postHow to Bulk-Insert Phone Extensions Across Multiple Servers
Bulk Phone Insert takes a list of server IPs and a list of extensions and creates every combination - here is how to populate phones across a multi-server VICIdial setup.
Read postWhat Create Alias Entries Does for Phone Login Load Balancing
Create Alias Entries ties the same extension across servers under one alias id so phone-login load balancing works in the agent interface - here is how it fits together.
Read postHow cross-server monitor shortcuts work on multi-server setups
On a multi-server VICIdial cluster, an admin can wire shortcut numbers so you can monitor agents on any server from one phone. Here's the idea.
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