Tag
international
3 posts.
Who is affected by GDPR, even outside the EU
GDPR applies to any organization that collects or processes personal data of EU residents, regardless of where the organization is based. Call centers outside Europe are not automatically exempt.
Read postWhat UK call-center rules (OFCOM) mean for dialers
UK OFCOM telemarketing rules share much with US FTC rules but differ in key ways — including how drop rates are calculated and how abandoned calls are treated. Here is what outbound dialers need to know.
Read postChoosing a carrier for international dialing
International dialing needs coverage, per-country rates, correct caller ID rules, and good routes. Here is how to pick a carrier that delivers.
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