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5 posts.
How to set the Stereo Rec Filename (and why it must differ)
The Stereo Rec Filename field controls what stereo call recording files are named. It must differ from the Campaign Rec Filename or stereo recordings will not work.
Read postParallel Rec Filenames and the CO, CM, FR prefixes
When Parallel Stereo Recordings run, VICIdial uses CO, CM, and FR prefixes by default. Custom Parallel Rec Filenames let you override those names per track.
Read postCampaign Rec Filename: every variable you can use
The Campaign Rec Filename field builds the name of each saved recording from a set of variables. Here is the full list and how each one resolves.
Read postHow to name recordings by campaign, date, and phone number
A practical recipe for building a Campaign Rec Filename out of campaign, date, and customer phone so every recording is easy to find later.
Read postPOST recording filename variables explained (POSTVLC, POSTSTATUS)
POST recording variables rename a file after the call is over, pulling values like disposition status into the filename. Here is how POSTVLC, POSTSP, POSTARRD3, and POSTSTATUS work.
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