Tag
dial-prefix
2 posts.
Why you hear no ringback on a 3-way call, and the Dial Prefix fix
When an agent starts a 3-way call and hears dead air instead of ringing, the 3-Way Call Dial Prefix is usually the setting to change.
Read postUsing a Dial Prefix to Pick a Carrier in VICIdial
A dial prefix is a routing digit VICIdial adds in front of a number. Used well, it lets each campaign choose which carrier its calls go out.
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