Tag
call-forwarding
2 posts.
The VICIfast call-forwarding portal explained
The VICIfast forwarding portal is a branded self-serve interface that lets your end-users manage call routing on their own subdomain without touching the dialer admin panel.
Read postWhat the External Extension field on a Remote Agent does
The External Extension field tells VICIdial which number to forward calls to for a remote agent. Get this wrong and calls go nowhere — here is what to put in it.
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