Tag
bulk-phone-insert
3 posts.
How to Set Bulk-Inserted Phones as Webphones
Use Set As Webphone and its companion fields on Bulk Phone Insert to load a browser-based phone for agents at login - no desk handsets required.
Read postHow to Block Agents From Dialing Out With the agent-nodial Phone Context
Use the Phone Context field on Bulk Phone Insert to point agent phones at a non-existent dialplan context so they cannot place calls outside VICIdial.
Read postWhy Bulk Phone Insert Needs a Manual Conf File Rebuild
Submitting Bulk Phone Insert writes phones to the database but does not rebuild Asterisk config - here is why, and how to trigger the rebuild yourself.
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