Tag
agent-interface
2 posts.
Using the Webphone Only Page in VICIdial
The Webphone Only page lets anyone with agent-interface access log in and use the built-in webphone on its own, without loading the full agent screen.
Read postWhat the four sections of the QC display screen do
The QC display screen has four toggleable sections: scoring and playback, lead info, callbacks, and a read-only log.
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