Addons — mix into any plan
Drop these on top of a VPS, Dedicated, or BYOI plan. Add or remove any time from the server detail page. Billed per server, per month.
Software addons
Platform 7-Day Backup
$9/moDaily, 7-day retention
We back up your VICIdial database every night and keep 7 days of point-in-time snapshots in our encrypted S3 bucket. One-click restore from the dashboard if anything goes sideways.
Agent Mobile App
$29/moiOS + Android
Native iOS + Android softphone for your agents. Manager spy, hold, transfer, mute — all without a desk phone. One install per server; agents log in with their existing VICIdial credentials.
Quality Audit Module
$49/moAI scorecards + QA
AI scorecards on every call — script adherence, tone, objection handling, compliance flags. Per-agent dashboards, per-campaign trends. Recordings are auto-transcribed and graded.
AI Agent
$99/moper server / month
Drop-in conversational AI that handles inbound calls 24/7. Books appointments, qualifies leads, transfers to a human when needed. Speaks 30+ languages. Unlimited calls per server.
Infrastructure addons
Volume — 100GB
$5/mo100GB block
Adds a 100GB SSD volume to your server, mounted at /recordings. The right size when your call recordings start crowding the root disk.
Volume — 500GB
$25/mo500GB block
Adds a 500GB SSD volume to your server. The right size for floors recording every call and retaining for 6+ months for compliance.
Switching plans? Addons move with you. Cancel any addon any time from the server detail page. Pro-rated to the day.