What the User Admin Redirect URL does for report-only logins

Sometimes you want to give someone a login that lands them on exactly one report and nothing else, no admin menu, no list of campaigns, no way to wander. That is what the User Admin Redirect URL field is for. It is a small text box on the user record that quietly changes where an account goes the instant it logs in. This post explains how it works and where it shines.

What the field does

User Admin Redirect URL lets you define a web address that the account is sent to the moment it logs into the admin web screen. Instead of the usual admin landing page, the user is dropped straight onto whatever URL (in VICIdial) you entered. Leave it blank and login behaves normally; fill it in and the redirect takes over. It is most often pointed at a single report so the person never sees the admin screen at all.

It is a routing convenience, not a security wall. It changes the destination, not the underlying permissions. To genuinely limit what an account can reach, you still set the user level and the matrix of view and export permissions. The redirect just makes the experience clean for someone who only ever needs one screen.

The report-only login pattern

The classic use is a level 7 report-only user. Level 7 is the reporting tier: it can view reports but is kept out of the deeper configuration that full admins touch. Pair that level with a redirect URL pointed at one report and you have given a team lead, a client, or an executive a login that does exactly one thing. They sign in, the dashboard they care about loads, and there is nothing else to click.

Good targets are a Real-time report for a floor manager watching live activity, or a daily summary for a client who only wants yesterday's numbers. Either way the account skips the admin screen entirely.

How the redirect fires

flowchart LR
  A[User logs in] --> B{Redirect URL set}
  B -->|blank| C[Normal admin screen]
  B -->|has a URL| D[Jump to that page]
  D --> E{Level allows the report}
  E -->|yes| F[Report loads]
  E -->|no| G[Permission error]

The last branch is the gotcha worth remembering. The redirect sends the user to the page, but the user level still has to permit that page. If you redirect a level 7 account at something only a full admin can open, they hit a wall on arrival. Match the target to the level.

Setting it up cleanly

1. Create the account at level 7 so it has reporting access without configuration rights.
2. Confirm the report you want them on is one their Status (lead status) and permission set can actually open.
3. Paste that report's address into User Admin Redirect URL and save.
4. Scope the account's User group so it only sees the right teams' data in that report.

Where this fits

This field pairs naturally with the level system, so it helps to know what level 7 includes. Read our breakdown of VICIdial user levels, and for the broader model of accounts, groups, and team isolation see our guide to VICIdial users and multi-team groups.

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