How to find and sort files in the Audio File List

Once you have more than a handful of prompts, finding the right one matters as much as uploading it. The Audio File List is the single view of everything in the VICIdial Audio Store, and it is more capable than it looks. It lists every recording, lets you reorder the table three different ways, and gives you a play or download link on each row. Knowing how to sort it turns a wall of filenames into a tool you can actually navigate.

What the list shows

The Audio File List link displays a complete listing of all the audio recordings currently held in the store. By default the most recently loaded files sit at the top, which is exactly what you want right after an upload: your newest file is the first thing you see. Each row also lets you download the file or play it back in the browser, so you can confirm a recording without leaving the page. That play link is the fastest way to catch a wrong Recording format (WAV/MP3) or a file that uploaded but does not sound right.

Three ways to sort

The table re-orders by three keys, each in ascending or descending order:

• File name, for when you know roughly what a prompt is called and want it alphabetically.
• Upload date and time, the default, ideal for finding the file you just added or the oldest files to clean out.
• File size, useful for spotting an oversized or a near-empty file that may be malformed.

flowchart LR
  A[Open Audio File List] --> B{What do you know?}
  B -->|A name| C[Sort by file name]
  B -->|Just uploaded| D[Sort by date newest first]
  B -->|Odd file size| E[Sort by size]
  C --> F[Play or download the row]
  D --> F
  E --> F

Pick the sort that matches what you already know. Hunting for a Welcome message you named something memorable? Sort by name. Just finished an upload? The default date sort already has it on top. Suspect a broken file? Sort by size and the outliers jump out. From any row you can play the file, which is the same playback you would use to vet a clip before wiring it into a Music on hold class or handing it to a Voicemail drop.

Find, then act

The list is also where you grab the exact filename before you delete or copy a file, since both of those tools need the name typed precisely. Sort to surface the file, copy its name from the row, then act. Typing a name from memory is how people accidentally delete the wrong file or fail to replace the right one, so copying it straight off the row removes that risk entirely. It is the same view that confirms a prompt a Campaign depends on is present and correct before you launch.

If you are still setting up your store, setting up the VICIdial Audio Store walks through it, and the audio prompts and voicemail guide connects the file list to the rest of your audio, including where TTS (text to speech) output lands.

A clean, sortable store keeps audio work fast as you scale. VICIfast ships the dialer fully configured with the Audio Store ready to go. See /pricing for plans.