platform
BYOI (bring your own infrastructure)
BYOI, short for bring your own infrastructure, lets you run the VICIfast managed VICIdial stack on a server you already own instead of one we rent for you.
BYOI stands for bring your own infrastructure. Most VICIfast customers get a server we rent and run for them, but with BYOI you point the platform at a machine you already control and we install the same managed VICIdial stack onto it. You keep the hardware contract; we keep the dialer running.
It is the same product as standard Managed hosting, just on different metal. You still get a Single tenant box, a Branded subdomain over HTTPS, and the secured Ubuntu plus VICIdial install. The difference is who owns the underlying VPS or bare-metal server. People choose BYOI when they have an existing data-center deal, a compliance reason to keep the machine in a specific place, or hardware they have already paid for.
What still works
Almost everything carries over. The install runs from a tarball rather than spinning up a fresh cloud server, so the first-time setup takes longer than our usual under-40-seconds rented-server flow, but once it is on, add-ons behave normally. You can take a Server snapshot, you can run a Factory reset, and your Branded subdomain and certificates are issued the same way. Platform Backup becomes a logical record rather than a physical copy, since the disk is yours.
The trade-off is responsibility. You own the VPS, its uptime, and its data center, so if the host dies you handle the hardware while we handle the software. For teams without that appetite, plain managed hosting is the simpler path. Either way you bring your own carrier and your own leads.
Related terms
Branded subdomain
A branded subdomain is the custom web address, secured with HTTPS, where your agents and managers log into your own VICIdial server.
Managed hosting
Managed hosting means VICIfast rents the server, installs and secures VICIdial, and keeps it running, so you only deal with the dialer, not the operating system.
Provisioning
Provisioning is the automated process that turns a paid order into a working, secured VICIdial server reachable on your own subdomain.
Server snapshot
A server snapshot is a saved copy of your whole VICIdial server at a point in time that you can restore later if something goes wrong.
Single tenant
Single tenant means each customer gets their own dedicated server, so your dialer, data, and recordings never share a machine with anyone else.
VPS
A VPS, or virtual private server, is a slice of a physical machine that behaves like its own dedicated computer with its own operating system and resources.