VICIfast
Glossary

platform

Server snapshot

A server snapshot is a saved copy of your whole VICIdial server at a point in time that you can restore later if something goes wrong.

A server snapshot is a full copy of your VICIdial server captured at a single moment. It records the whole disk, including the operating system, your VICIdial configuration, your leads, and your call recordings. If a later change breaks something, you can restore the snapshot and the box returns to exactly how it was when the snapshot was taken.

Because your box is a Single tenant VPS, the snapshot is yours alone and reflects only your data. Cloud snapshots take a few minutes to create, which is normal for a full-disk image, and you can take them on demand before a risky change or schedule them to run automatically. Restoring rolls the server back to that captured state.

Snapshot versus reset

It is easy to mix up a snapshot with a Factory reset, but they pull in opposite directions. A snapshot is about going back to a known-good point you saved; a factory reset throws everything away and rebuilds a blank server through the same Provisioning automation. Take a snapshot when you want a safety net before tinkering, and reset when you want to start completely fresh.

A few habits make snapshots worth the storage. Take one before an upgrade, a big config change, or a carrier swap, and keep a sensible schedule so you always have a recent point to fall back to. Remember that a snapshot is a whole-box image, not a tidy export of a single Call recording or report. On standard Managed hosting the snapshot is a real disk image; on bring-your-own hardware the same idea applies but the storage details depend on your provider.

Related terms

Server snapshot — VICIdial glossary · VICIfast