VICIfast
Glossary

carriers-sip

Call attestation

The confidence rating a carrier attaches to a call under STIR/SHAKEN, saying how sure it is that you actually own the number you are calling from.

Call attestation is the confidence rating a carrier attaches to your call as part of stir shaken. When the originating carrier signs a call, it also says how sure it is that the calling number is really yours. That rating travels with the call and helps downstream carriers decide whether to trust it. Think of it as the carrier vouching for you, with three possible levels of how strongly.

The levels are usually written A, B, and C. Level A, full attestation, means the carrier knows exactly who you are and confirms you own the cid you are using. Level B, partial attestation, means the carrier knows you but cannot confirm the specific number. Level C, gateway attestation, means the call entered their network from somewhere they cannot vouch for. The higher the level, the better your calls tend to fare.

Why aim for level A

Calls with low attestation are far more likely to get a spam likely label, which tanks your answer rate. Phone companies treat weak attestation as a hint that the call might be junk or even caller id spoofing. So earning full attestation is one of the most direct ways to keep your calls looking legitimate to the networks that decide whether they ring through.

To get level A, your carrier has to verify that you genuinely control the ani numbers you dial from. That usually means using numbers the carrier provisioned for you, not arbitrary numbers borrowed from elsewhere. If your calls are being flagged, ask your carrier what attestation level they are giving you — it is often the missing piece behind low answer rates.

Related terms

Call attestation — VICIdial glossary · VICIfast