TCPA
The federal Telephone Consumer Protection Act — the foundational US dialing law.
The Telephone Consumer Protection Act (TCPA, 1991) is the federal statute that governs outbound telemarketing in the US. Its enforcement floor is 47 CFR § 64.1200.
Operationally, TCPA imposes:
- Time-of-day: 8am–9pm in called party's local time
- DNC respect: federal DNC + internal opt-out
- Drop rate cap: ≤ 3% abandoned calls
- Caller ID accuracy
- Reassigned-Numbers DB checks
- Express written consent for autodialed calls
Penalties: $500–$1,500 per violation, statutory. A class action can run into seven figures fast.
See the TCPA compliance doc.