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Help / Forwarding Portal

Forwarding Portal — overview

Distribute inbound calls from one master server across your other servers by rules.

The Forwarding Portal turns your fleet into a call-distribution network. Inbound calls land on a master server's DID, and we route each call to one of your slave servers based on rules you set — priority order, a max-live-calls cap per server, weighting, and time-of-day schedules.

How it works

  • Point your carrier's DID at a master server you already run with us.

  • Pick the slave servers to distribute to and set per-slave rules.

  • We build the trunks and whitelist the IPs automatically — nothing to configure on the boxes.

  • Calls route in real time; if a slave is full or down, the next eligible one takes the call.

Pricing

A monthly add-on plus a per-inbound-minute charge billed from your prepaid wallet. Minutes are billed including ring time and rounded up to the whole minute. If your wallet hits zero, new calls are rejected until you top up — so keep a balance.

Tags: overview, forwarding